Last Updated: 3 October 2024
At Ethixweb, we strive to provide high-quality services and customer satisfaction. This Cancellation and Refund Policy outlines your rights regarding cancellations and refunds for our services.
1. Cancellation Policy
- Digital Services: Clients may cancel their project by providing written notice at least 1 day before the project start date. Any deposits paid prior to cancellation may be non-refundable, depending on the work completed at the time of cancellation.
2. Refund Policy
- Digital Services: Due to the nature of our services, we do not offer refunds once work has commenced. If you are unsatisfied with the initial concepts provided, you may request a revision as outlined in our service agreement. Refunds may be considered only if no work has been started on the project.
3. How to Request a Cancellation or Refund
To request a cancellation or refund, please contact us at [email protected] with the following information:
- Your name
- Project name or order number
- Reason for cancellation or refund request
- Any relevant documentation or correspondence
4. Processing Time
Refund requests will be processed within 3 days of receiving your cancellation or refund request. Depending on your payment method, it may take additional time for the refund to reflect in your account.
5. Contact Us
If you have any questions or concerns regarding this Cancellation and Refund Policy, please reach out to us at:
- Email: [email protected]
- Phone: +91 9311124764
- Address: 19/56 A 2nd Floor Tilak Nagar, New Delhi, Delhi, 110018
